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+84 511 3 929 668

info@gopatel.com

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Cancellation policy:

  • Cancellation made less than 14 (fourteen) days before arrival date are chargeable for the first (1st) night of all rooms reserved.
  • Cancellation made less than 07 (seven) days before arrival date or no show are chargeable at 100% of full length of stay of all rooms reserved and this is non-refundable.
  • No cancellation charge is applied if written notice is given to the Hotel prior to above cancellation periods.

Children and extra bed:

  • Child under 5 year-old shares same bed and breakfast with adults free of charge.
  • Child from 5 to under 11 year-old:
    • Share same bed with adults free of charge.
    • Breakfast surcharge: 120.000 VND (11 USD) per child per night
  • Child older than 11 is considered adult and must use extra bed.

Surcharge for Public Holidays:

420.000 VND/room/night will be surcharged for the following holidays:

  • New Year (01 Jan 2015)
  • Tet Holidays (31 Jan to 08 Feb 2015)
  • King Hung's Anniversary (09 Apr 2015)
  • Reunification & Labor Days (30 Apr to 3 May 2015)
  • Independent Day (31 Aug to 2 Sep 2015)
  • Christmas Eve & New Year Eve (24 Dec & 31 Dec 2015)

On 2 nights 24 Dec and 31 Dec, a surcharge for compulsory Gala Dinner at 1.897.000 VND/adult and 1.328.000 VND/child will be applied and added to room rate.

For further more inquiry, please contact us:
Email: info@gopatel.com
Tel: (+ 84) 511 3 929 668