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This privacy policy sets out how Gopatel (collectively “we”, “us”) collects, uses and protects any information that you give us when you use this website. We commit to protect your privacy and your personally identifiable information and may change this policy from time to time by updating this page. 

What type of information do we collect

  • First name and last name
  • Contact information including email address and phone number
  • Nationality and/or city
  • Other information related to customer surveys and/or our offers

Where do we collect your information

When you place a hotel reservation, we request your name, address, nationality, phone number, and email address. We use this information to process and fulfill your reservation.

How do we use and protect your personal information

We require your information for following reasons:

  • Confirm your hotel reservations
  • Request your evaluation of your reservation via a satisfaction survey
  • Send you emails that related to our new products, special offers and promotions that you may find interesting
  • Respond to your inquiries or requests
  • Internal record keeping 

We commit to protect your privacy and your personally identifiable information. We have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your personal information between your system and ours, and between our system and those of the parties with whom we share sensitive information, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information. We do not sell, lease or share your information with any other third parties without your permission unless under special circumstances, such as when the disclosure is required by law or to protect the safety of hotel guests, employees, the public or our property.

Links to other websites

Please note that our site links to other sites and that the privacy policies of these sites may differ from ours. We advise you to check the privacy policies of other web sites before disclosing any personal information. In any event, please note that these sites do not share your personal information with us.

Changes to our privacy policy

We reserve the right to change, modify or amend this policy at any time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests and/or properties. Last updated on May 10, 2015